Tarps24.com Return Policy

You can return your items for a prompt refund or exchange, which is subject to following conditions.

• Refunds and exchanges must be within 30 days of delivery date. Delivery date is based on UPS, FedEx or other carrier tracking or delivery information.
• All returns of non-defective items are subjected to 20% return charge of original purchase price.
• Returned items must be in clean un-used conditions.
• Tarps24.com warrants only that goods sold by it shall be free from defects in material and workmanship and conform to applicable specifications. Tarps24.com HEREBY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS WITH REGARD TO GOODS SOLD, INCLUDING ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, WHETHER EXPRESS, IMPLIED OR STATUTORY, FITNESS FOR A PARTICULAR PURPOSE.
• Tarps24.com's liability, whether based on breach of warranty or contract or negligence in manufacturing, shall be limited to replacement or repair (at Tarps24.com's sole discretion) of defective or nonconforming goods, or (at Tarps24.com's sole discretion) refund purchase price thereof. All returned shipments authorized by Tarps24.com shall be prepaid by buyer, unless Tarps24.com, upon inspection, deems that the goods were defective.
• Returned items are subject to inspections before any refunds are issued. Returned items that are damaged by buyer or users cannot be refunded. Tarps24.com will inspect returned items and determine whether an return item is defective in material or workmanship.
• Following items are non-returnable and non-fundable.
  • All custom made items are non-refundable.
  • All items shipped to outside of United States are non-refundable.
  • Items not in clean un-used conditions are not returnable and are non-refundable.
  • Merchandises received over 30 days ago cannot be refunded or exchanged.
  • Any items damaged due to incorrect, improper, inappropriate uses, applications or deployment. An example of improper use is using poly tarps and canvas tarps on trailers because poly tarps and canvas tarps are non-trailerable.
• Refunds and exchanges must be requested through RMA: rma@Tarps24.com or calling our main number.
• Refunds for items returned within thirty days of delivery date will be credited in the same form as the original payment type.
• The original shipping and handling charges are not refundable.
• Product image and image colors are not guaranteed to be accurate due to wide variation of monitor screen settings. Therefore, product color temperature, brightness or tone cannot be considered product defect unless Tarps24.com ship a product of totally wrong color. For example, a blue color tarp is not of defect if the color's tone or brightness are different from your screen display. Tarps24.com's product images are normally taken under a lighting tempareture equivalent or close to that of direct bright sunlight.

For refunds and exchanges, please ship your package in a prepaid, insured, traceable method to the address below.

Tarps24.com
3605 Sandy Plains Road
Suite 240-104
Marietta, GA 30066-3066
USA